Keeping your Desktops up-to-date & protected, from product
acquisition to disposal, Fusion's certified desktop technicians can
support the entire life-cycle of your IT assets, providing customized
desktop services based on the nuances of your environment and the
technical capabilities of your end users. Fusion's proven experience of
designing, implementing, supporting and managing help desk as well
as onsite and remote desktop support operations for over 5,000 users
in the U.S. We leverage these desktop support services, knowledge and
expertise to drive improvements and efficiencies for our clients.

Desktop Services include:

Management of your network can be a daunting task in itself. Our
experienced technical project staff can help design the perfect
solution for your business requirements, recommend the most
appropriate hardware using our expert industry knowledge, and assign
our highly capable engineers to help you manage your network.

We also have a strong presence in completing numerous migration
projects, including cross-platform upgrades, software version
upgrades, and office relocations. Our staff will work tirelessly to ensure
your migration runs as smoothly and seamlessly as possible.

Network Services include:

Supporting your end-users sometimes requires more than just a
phone call. The Fusion desktop team provides a personal touch by
arriving at your desk to troubleshoot problems with software
applications, operating systems, printers, and network connectivity.

Onsite Support Services include:

Our Managed Services plans allow you to focus on business
productivity while we take care of monitoring and maintaining your
network. Our services enable us to detect and resolve network
problems before they occur through scheduled preventative
maintenance activities. The benefits are that your IT costs become more
predictable and your network will be more stable as the need for
unplanned service calls lessen. When there is a problem many times
we can solve it remotely further reducing your downtime and hourly IT
costs.

Managed & Remote Support Services include:

We also recognize that business executives often have special needs
and demanding schedules which put them in a class all by themselves.
That's why we offer an extended level of help desk and desktop support.
It's a proactive program with a dedicated Fusion team servicing only
executives with 24/7 personal attention and rapid response uniquely
tailored to your execs-on-the-go.

Submit a Request for a Quote so we can assess your
support requirements: