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Desktop Services

Fusion Technology Partners, LLC provides seamless, comprehensive integration and management of your desktop environment.

Fusion can provide world-class experience in deploying and maintaining desktop solutions. As your company grows or you have new capabilities that need to be implemented, Fusion can assist you!

These kinds of tasks do not fall within the normal support provided by Fusion, nor are they generally done during business hours. Fusion will assess the situation, scope the project and provide you with either an Initial Project Estimate or a more complete Project Plan that includes, hardware/software costs, labor costs and the timeline to complete the project, or any other project requirement.

Our Desktop Services Include :

-Hardware & Software Procurement Services

-Complete Desktop Deployment Services

-Desktop Life-Cycle Assessments

-Integrated Desktop/LAN Management

-Asset Management Services

-Help Desk Services


Fusion's family of desktop solutions combines years of proven experience, ISO 9001:2000 certified processes, and consistently high-quality service to transform desktop assets into strategic assets. Based on your needs and preferences, we deliver IT outsourcing services either on-site at your location or remotely from our Chicago office. In either scenario, Fusion offers a complete, life cycle desktop management solution.

Scalable, Modular, and Flexible

With an understanding of today's needs and an eye on tomorrow's expectations, Fusion's approach incorporates flexibility, single-point-of-accountability and innovative contracting models:

Superior Design - Our desktop service delivery processes and tools are scalable, modular, and flexible; we adapt the architecture to maintain continuous improvement in service quality.

Cost Effective - Commercial-off-the-shelf (COTS) tools are integrated with existing IT investments to maximize service management and minimize cost.

Integrated Service - End users have one place to call for problem resolution. We are able to prevent problems, while maintaining a high first call resolution rate.

Customized Pricing - A wide choice of business models and pricing approaches
tailored to your environments and service requirements.

With Fusion, you receive a full range of uniquely tailored desktop services
and problem-solving resources.

-Lower the total cost of ownership

-Improve user service quality, support, and satisfaction

-Enhance IT staff efficiency and productivity

-Manage your IT assets for increasing availability

-Support the migration toward new enabling technologies

 
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